Effective Date: 04-07-2025
Independent Medical Equipment (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
We may collect the following types of information when you interact with our website or services:
– Personal Information (e.g., name, email address, phone number, shipping/billing address)
– Protected Health Information (PHI) as defined by HIPAA
– Order details and equipment usage data
– Communication history
– Technical data (browser type, IP address, device information)
Your information is used to:
– Fulfill product orders and service requests
– Communicate with you about services, orders, or inquiries
– Maintain HIPAA compliance in handling medical-related data
– Improve website functionality and customer experience
– Respond to legal or regulatory inquiries
We do not sell or rent your personal or health information.
We may share your information:
– With authorized personnel for service fulfillment
– With healthcare professionals, as permitted under HIPAA
– To comply with legal obligations or court orders
– With third-party service providers under strict confidentiality and HIPAA-compliant agreements
We maintain administrative, technical, and physical safeguards in compliance with HIPAA to protect your PHI. These include:
– Encryption and secure storage
– Access controls and employee training
– Routine system monitoring
As a user, you have the right to:
– Access and request copies of your PHI
– Request corrections to your PHI
– Receive a list of disclosures
– File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us at:
📧 customerservice@independentmed.com
📞 (205) 631-8915
We use cookies and similar technologies to improve your experience. These do not collect PHI.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
If you have questions about this Privacy Policy or your data, please contact:
Independent Medical Equipment
📍 201 3rd Ave N, Birmingham, AL 35203
📞 (205) 631-8915
📧 customerservice@independentmed.com
