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Hospice Services
Hospice Equipment
Independent Medical Equipment provides hospice patients with a wide and specific variety of equipment. To best serve you, we have an expert staff ready to assist you in matching equipment to meet your exact needs along with supplementary equipment support. We only use the highest quality equipment available from reputable companies such as Philips Respironics, Drive Medical, and more. We understand that to provide the best care, equipment needs to be up-to-date. From rollators to bath chairs to respiratory products, we set patients up with the correct equipment to enhance their quality of life. No matter what combination of equipment you need, our team is prepared to get you your equipment in the most convenient, efficient, and cost-effective way possible. Take a look at a sample of the types of equipment we offer below and give us a call (205) 631-8915 to ask about what we have available!
For individuals requiring breathing assistance of any kind, we offer concentrators, bipaps, nebulizers and more to ensure that you can breathe easy and have continued peace of mind.
Increase your level of comfort and well-being with our support and bed equipment. Fully-electric beds, semi-electric beds, and specialized mattresses provide relief from pressure ulcers and improve blood circulation.
Maintain your independence with the additional support and stability that a mobility aid offers. Rollators, walkers, wheelchairs, standard canes, transport canes give you confidence to remain mobile.
Relax and bathe at your own pace without the stress of feeling unsafe or uncomfortable. Browse our bath chairs, commode chairs, shower chairs and more to eliminate long periods of standing and make every day activities safe and enjoyable.
Zen-O Lites are ultra-light, portable oxygen concentrators from GCE Healthcare. They’re simple, easy to use, quiet, and designed for active patients on long term oxygen therapy. They provide oxygen on-demand using advanced technology, ensuring that a constant pulse size of oxygen is delivered each time the user inhales.
IQ Medical developed a proven Pressure Injury Prevention system with a portfolio of Pressure Area Care Mattresses and Cushions specially designed to give patients all levels of protection and comfort they need.
Barton Convertible Chairs offers a multitude of capabilities within a single product. Designed to allow a single care-giver to easily and safely transport and reposition a patient, Barton chairs can perform the functions of stretcher, mobile chair, and custom seating all in one.
Accountable
Reliable
Cost-Efficient
Mobile
Our Technology
We proudly set our self apart from our competitors with our industry leading process-driven systems. This includes the use of some of the most advanced and cutting-edge technology available, at no additional charge to our customers or providers. This software, DMETrack and NexTraq, enables us to provide the most up-to-date information on our services and products possible, while keeping costs down. DMETrack frees our hospice providers’ staff from the burden of tracking equipment and chasing pick-ups and lost equipment. It also gives them the information they need to cut costs and allocate resources. This software is mobile and can be used anywhere with an internet connection which means they can work right from the patient’s bedside. Providers can create an account and use the login portal on the IME website.
IME is then able to track delivery times with Telogis, a fleet tracking and management system. This software is utilized to give real-time updates, every 30 seconds, on all our IME delivery trucks using GPS tracking. This allows for IME and our customers to see the most up-to-date information on when their new equipment or supplies will arrive.
Our Process
Independent Medical Equipment (IME) provides Hospice-only medical equipment to the entire state of Alabama, West Georgia, and Southern Tennessee. We provide product support, training equipment and much more for patients, physicians, healthcare providers, and nurses. Our passion and dedication to hospice care and state-of-the-art technology enables us to be an industry leader in solutions for a wide variety of hospice related needs
After selecting what equipment you need, specify with us if your order is a new-patient equipment delivery, equipment re-supply, or a pick-up order. All we need to know is which equipment you need, when you need it, and where you’re located. You can do this over the phone, or by using our DMETrack software. Our coordination team will ensure that all orders are routed properly.
Another critical moment of the process is the equipment pick-up. IME fully understands the need for sensitivity and extends empathy during this difficult time. Our compassionate team wants to pick up the equipment as quickly as possible so the reminder is never there, and we coordinate with the families on when they want the equipment picked up. After we get the equipment, it is all tested, sterilized, and, if necessary, repaired.
This process is all carried out with the patients and their families in mind. We understand the difficulties families face during these times, which is why IME is here to alleviate some of their responsibilities, so they can spend more time with their loved ones.
Our team provides contact information to caregivers and loved ones, and offers 24/7, 365 support. Never hesitate to contact us. Dependability, reliability, and responsiveness for nurses, care-givers, and patients is imperative. Not only do we offer equipment support regarding questions about use, but we also handle any equipment re-supply or refills. IME is always available for additional equipment, trouble-shooting, product support, and any other services while the patient is in hospice-care. We understand that patients at this point in their life require the highest quality of support which is why we are always prepared and happy to help.
Our team covers this critical aspect and personally trains the hospice staff on how to properly use the equipment. We provide equipment education, assessment, product training pamphlets, and trouble-shooting guides for each piece of equipment to ensure the patient always receives the best, most educated care.
At time of delivery, a technician will set-up the equipment and ensure it’s ready for use in the home. We strive to make the patient feel as comfortable and safe as possible, so every item is installed and checked to verify and guarantee safe-use.
Once the order is processed, we will coordinate with you on scheduling delivery, set-up, and any other variables based on your needs. We offer the fastest delivery options in our Alabama, Western Georgia, and Southern Tennessee region, and we can even accommodate critical time-frames such as delivering within 2 hours of order processing. We also collaborate with the schedules of nurses and hospice care providers for deciding on the optimal delivery time.
