Independent Medical Equipment (“we”, “our”, or “us”) respects your terms & conditions and is committed to protecting your personal and protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
1. Use of Website
You agree to: – Use the website only for lawful purposes – Not attempt to interfere with the operation or security of the site – Not use the site to transmit harmful code, spam, or misleading content
2. Orders & Payments
– All purchases are subject to availability and acceptance – Prices are listed in USD and may be updated without prior notice – We reserve the right to refuse or cancel any order for any reason
3. Returns & Refunds
Our return and refund policies vary depending on the product type. Please review individual product pages or contact our team for clarification.
4. Medical Disclaimer
The content on our website is for informational purposes only and does not constitute medical advice. Consult with a licensed healthcare provider for diagnosis and treatment.
5. Intellectual Property
All content, logos, trademarks, and visuals are the property of Independent Medical Equipment or its licensors and may not be used without written permission.
6. Limitation of Liability
We are not liable for: – Any damages from the use or misuse of our products – Website downtime or data loss – Delays or failure to perform due to events beyond our control
7. Indemnification
You agree to indemnify and hold harmless Independent Medical Equipment from any claims, damages, or liabilities arising out of your use of the website or violation of these terms.
8. Governing Law
These Terms shall be governed by the laws of the State of Alabama, without regard to conflict of law principles.
9. SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
10. Types of SMS Communications
If you have consented to receive text messages from Independentmed, you may receive text messages related to: (Appointment reminders, meetings, and follow-up on cases.)
11. Message Frequency
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
12. Potential Fees for SMS Messaging
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
13. Opt-In Method
Customer will Opt-In for SMS messaging from ring escalation through intake forms on their website located at www.independentmed.com , this agreement for SMS will not be shared with third parties for marketing purposes.
14. Opt-out:
Customer will be able to opt out of SMS messaging from ring escalation by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
15. Contact Us
For questions regarding these Terms: Independent Medical Equipment 📍 201 3rd Ave N, Birmingham, AL 35203 📞 (205) 631-8915 📧 customerservice@independentmed.com